Define basic information about your projects, assign responsibility, associate them with customers. Set the most suitable project hierarchy (parent-child projects).
Define project methodology stages to use, usse "template" projects as basis for creating new projects.
Define a mail alias for each project, set calendar working days and hours to apply.
Classify project visibility: public, customer related, internal and private.
Plan effort and assignments. Record work effort by task, detail work performed.
Define stages and states for tasks lifecycle.
Ability to define multiple followers by task and notify to followers of all task related events.
View task info in Gantt, calendar, table and form formats.
Contracts, timesheet records and billing
Associate contracts to your projects, define budget, deadlines (renewal alerts), rates by consultant.
Record work hours on projects and approval process for timesheet records.
Generate invoices from timesheet records.
Register, classify by tags and prioritize reported incidents, ability to associate tasks / deliverables. Assign incident to a member or a team.
Define states and life cycle stages for tracking.
Control response time and service levels.
Maintain contact and record customer interactions until closure
Identify, describe and record risks associated with your projects.
Assign impact and probability.
Establish response plans and follow up of actions defined.
Perform follow-up using discussion logs.
Review list of risks and group them according to their characteristics.
Write specifications, proposals or meeting minutes collaboratively among several team members using collaborative pads.
Each member has a color assigned and can completely reproduce content creation.
Allows communication among team members in real time, discussions are included in the associated task or deliverable log.
Notification of specific events. Definition of discussion groups to notify all staff. Facilitating distributed work.
Store and classify all project documents.
Search by category classification and content, apply access security.
Share orderly using lock / unlock documents
File server or database storage.
Attach documents to different entities: projects, tasks, employees, incidents, etc.
Possibility of on-line analysis of operational information, grouping and crossing several dimensions, selecting and combining several metrics: relating to hours, billing, collection, etc.
Charts and dynamic filters, ability to export information to Excel and graphics images for reporting.