Business Applications Implementation


OpenSur team has over 15 years implementing business management systems:

  • ERP (Enterprise Resource Planning)
  • CRM (Customer Relationship Management)
  • HCM (Human Capital Management)

​This has nurtured great experience to our team in terms of business processes in several industries, and applicable technologies

OpenSur offers this knowledge to:

  1. Identifying and selecting the best tool according to the needs and financial resources of each client
  2. Coordinate procurement, securing contracts and agreements with suppliers, beneficial for both parties.
  3. Support the implementation both as a consultant and implementor, in the case of applications where OpenSur has experience.
  4. Support in the acquisition of the required infrastructure, be it own infrastructure or cloud deployment
  5. Being partner in the implementation in order to ensure that project objectives are met.



We have a development team to adapt management applications and develop new custom components.


We work on open edge technologies: Python, PHP, HTML, Javascript.

We use agile methodologies, enabling very short term assessment results and validation of deliverables.

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Assesment and redesign of business processes


Process is a set of activities and resources, interconnected, which transforms inputs into output elements, providing added value to the customer or user. Procedure is the specific form of completing a process or a part thereof.

In OpenSur we have worked actively in the assesment and review of processes as well as in the implementation of the procedures by applications support.

The workflow represents a set of procedures, can be modeled computationally. Workflow tools automate and sequence actions, activities or tasks in the process execution, allowing you to track every stage and providing the necessary tools to control and manage it.

This way you will know:

·      State of the procedures of your company

·      Time required to finish each step

·      Where a procedure is stopped

·      Point of process improvement

One of the biggest benefits of using workflow tools is to centralize control and execution of a procedure, eliminating unsystematic solutions as adhoc spreadsheets

Project Management

The Project Management is a discipline that seeks to organize and manage resources so that a project is fully completed within the constraints of scope, time and cost planned at start.


To manage a project involves running a series of activities that consume resources like time, money, people, materials, energy, communication - among others - to achieve goals targeted at start.


One of the most important aspects is to identify risks that directly affect the success probability of the project, and ongoing measurement throughout the project life cycle. A good project manager can reduce risk significantly.


To successfully manage a project, and consequently achieve goals, experience and education is needed. In this regard, the Project Management Institute (PMI) is the most important global organization in project management, and its methodology is reference in this discipline. Our PMP certified professionals have actively managed large projects.

IT Assessment and strategic planning


One problem that we have often detect in companies, is that in information technology areas a very large set of added value activities is performed, but they are not properly related to each other. This means that there are many information silos and hard to integrate, many areas of the company are not covered or need to register the same info repeatedly is present.

This is because there is no master plan to guide the organization and the IT manager on how to invest resources in a structured form, aligned to the business strategy.

An strategic assesment begins analyzing the current state of technology support, recognizing the company's strategy, financial situation and investment possibilities, objectives in the medium and short term. Then analyze alternatives  to transform strategy into system activities and investment restrictions.