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Chez Félix is a cosy wine bar in Brussels. The idea of this bar sprouted from two Epicureans with a passion for wine. They worked hard for two years before finally opening in 2014. Chez Félix offers a nice a variety of wines mainly from Europe. We organize wine tasting, thematic weeks, meetings with winemakers, special aperitifs, and more.

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4. And finally, we use Odoo CMS for our website. And again, it's very intuitive with the drag & drop feat ure. We've done everything ourselves.

2. Tell us about your company Chez Félix is a cosy wine bar in Brussels. The idea of this bar sprouted from two E picureans with a passion for wine. They worked hard for two years before finally opening in 2014. Chez Félix offers a nice a variety of wines mainly from Europe. We organize wine tasting, thematic weeks, meetings with winemakers, special aperitifs, and mor e.

1. Odoo POS, perfect for running a wine bar Odoo's Point Of Sales has improved over each version with many new features: the loyalty card program, the table plan, retail/restaurant purposes, ... Odoo POS has it all! Julien Colson manages a pretty bar called "Chez Félix". They've been using Odoo POS for two years now. He tells us about his experience.

5. How had this impacted the business? We use the floor plan every single day and it contributes to a real optimization of the client service! It also helps to reduce errors when entering orders. Also, we use the iPad to t ake orders directly from table to table. That saves us time, because we don't need to write it down and then go back to the register to record the order. Now, the order goes directly from the table to the system! That's a real benefit! The sales functional ities, like the reports, graphs, etc. help us to better understand the strong and weak points of our sales. And obviously, it also helps to have a better overview of future sales. How would you describe what the company value most with Odoo? The system is really easy to use, it's obvious. And on top of that, it's intuitive. We can easily manage our sales and stock!

3. What challenges did the compan y face before they implemented Odoo, and what specific needs were addressed by the solution ? Before working with Odoo, it was very difficult for us to manage the stock well. We have 70 different types of wines, with a steady minimum stock of 6 to 24 bottles for each wine... it's not always simple to keep tr ack of these and know which wine you should reorder. Also, we didn't have a clear vision of the sales. At the end of the day, it was a real challenge to make an accurate report. And finally, the table service was a bit hectic. Since we had to write down wh ich table ordered what, as well as the clients seated at the counter, there were sometimes more than 15 open orders to manage at once. What solution was delivered? We mainly use Odoo POS. We have 3 floor plans: one for the 22 inside tables, a second one for the Bar with its 6 stools a nd the third one for the 13 tables on the Terrasse. The solution helps us to create different reports, the graphs are very useful. They help us to see the sales per month, per product. We use the category reports a lot! Also in the POS we use the opening and closing of the cash register at the beginning and the end of the day. This is very convenient in order to avoid misunderstandings. We know exactly what's in the cash register (i.e. the number of 1 € , 2 € coins, 5 € notes, ...), before and after the sales . We also use Odoo Inventory. The Odoo consultant was very helpful for this. We did a kind of work around by using the Bills of Materials (BoM). We configured the system like this: one bottle of wine is made up of 6 glasses (units). Therefore, when we sel l a glass of wine, we know that there's only 5/6 of a bottle left. Of course this is not very precise (depends if you are generous with the client or not :) ) But in the end, it helps us to have a better idea of our stock. We also have the Odoo POSBox; thi s is very easy. We've connected the printer, the cash register and the POS system together through this little black box, and everything works perfectly.

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